Landmark Heating & AC, Inc., Heating & Air Conditioning, Memphis, TN

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Reviews of Landmark Heating & Air Conditioning


(Based on 31 rated reviews)


Product or service reviewed: Semi-annual tune up.

Technician: Tristan

My technician is Tristan who is very professional and very cordial. He exemplifies what I've expected each time over these past 20+ years; top-notch service. Consistently, Landmark has providee first-rate, dependable service and products. I highly recommend Landmark Heating and Air.

Walton W Griffin


Product or service reviewed: season system check

Technician: Tristan

Tristan is a good man. Quick and responsive. No issues. Let us just hope we run all summer with no issues

John Rhodes Steger
germantown tn


Product or service reviewed: HVAC service

Technician: Austin

Austin and the whole team at Lanark is fabulous. Wonderful service. Terrific professionals

Kathryn Feinstone


Product or service reviewed: Heating/Cooling Systerm

Landmark very dependable and response time always reasonable. The Technicians know their craft and give explanations about the service. Highly recommend them to anyone considering Heating & Air Conditioning Service.

Thurman Jackson
Germantown, TN


Product or service reviewed: HVAC

Always thankful for Landmark service and support. Staff is knowledgeable and courteous at all times. we highly recommend them.

Betty Keith
Collierville, TN


Product or service reviewed: Lennox AC & heating system w/ smart thermostat, service agreement

We have used Landmark since mid-90's for our heating & AC needs & have always been pleased with their professionalism and efficiency. Any time urgent service is requested, they respond quickly & politely. Their technicians are thorough, and obviously well-trained, & explain their work in plain English. I recommend Landmark to anyone with HVAC needs.

Daniel Taylor


Product or service reviewed: HVAC

Annual service for heating unit went so smoothly. The technician called and said that he was delayed by traffi. He actually got here on time. Great service.



Product or service reviewed: Repairs, Maintence, New System

I have been a Landmark customer for years. They have always provided dependable and quality service.

John Stemmler
Memphis, TN


Product or service reviewed: Fall heater preventative maintenance

Technician arrived on time and replaced filter and checked system. All OK.

Pat Lane
Memphis, TN


Product or service reviewed: annual maintenance

We've been with Landmark for many years - they have replaced both original heating and air units in our home - always dependable, professional and ethical. Their service techs are easy to deal with and exhibit competence in taking care of our systems. In short, Landmark is trustworthy and easy to deal with.

Ronald Halpern
Memphis, TN


Product or service reviewed: System installed 3 years ago. Use LM Service contract for service.

Greg did a very through job today. He answered all my questions. Programmed my thermostat for the summer. Cleaned the outside unit...not sure that has been done in a while. Hope I can request him in the Fall. Thank you.



Product or service reviewed: Semi-annual maintenance on AC and Heating system at house

Service guys are always very thorough and professional. They always provide a verbal report in easy-to-understand explanation of what they've done, any issues they see, and their recommendation of improving/replacing parts, etc. Easy to work with regarding payment. Office staff are always very helpful and courteous and answer questions to my comfort and satisfaction.

Jean Hisky
Memphis, TN


Product or service reviewed: Maintenance

Professional and thorough

Andrew Graw
Memphis, TN


Product or service reviewed: Service

Landmark Heating and Air has serviced my unit for many years. The technicians are on time and professional. I have had excellent customer service and recommend this company for all heating and air services.

Freda Hopkins


Product or service reviewed: Air condition. Service for the summer.

Been with this company for 10yrs.excellent service



Product or service reviewed: Twice yearly maintenance check on air-conditioner and heating system

I have had a contract with landmark to do a twice yearly maintenance check on air- conditioner and heating system. The technician arrived on time checked the system in my attic and cleaned and checked the system outside I have been pleased with all of their work over the years

Shirley B
Memphis, TN


Product or service reviewed: Spring Check Up

This company is the best! I had used another company several years ago that not only did not repair my furnace but left me with a gas leak. I called Landmark and they not only repaired my furnace but stopped the gas leak. They are professional, all service and more than reasonable. I know I can depend upon then and will continue to use them

K Watson


Product or service reviewed: Spring service

We have used Landmark for as long as I can remember, and Landmark always performs at the highest level! The technicians always arrive on time, complete the work, and never leave a mess! Landmark will not disappoint!

Phyllis Cox


Product or service reviewed: Heat Pump System

I have been a customer of LANDMARK for years. Service has at all times been prompt and effective. I do recommend them to anyone seeking Heating/AC service.

Thurman Jackson


Product or service reviewed: 2 furnaces and 2 air conditioning units

I have been a customer for over 10 years. The products and services that I have received from Landmark have been excellent. Their personnel have always been courteous, friendly and professional. I am looking forward to dealing with them for another 10 years!

William Schmitt


Product or service reviewed: Complete ac htg unit

Using for over thirty years would not go anywhere else

David Rickman


Product or service reviewed: Heating and cooling service

We have used Landmark for a couple of years and they have always delivered good service. I am happy to recommend it to others.

Manjit Kaur
Germantown TN


Product or service reviewed: Service H&Air

We have used LANDMARK OVER 25 Years . Always on time & review at the end of the service.

Gary Faulkner
Germantown Tn38138


Product or service reviewed: Install and maintain lennox system

I chose Landmark years ago for the installation of a new Lennox system and despite my home being 100+ years old they were careful and went out of their way to address my needs. I have had some issues with the system after 8 years and they always answer the phone and the service tech has always returned my call, including at 3 A.M. I like the service they provide and think they stand behind the products they sell.

Brennan Condo
Memphis, TN


Product or service reviewed: Annual service contract and HVAC systeZm

Landmark has been our AC/Heating company for many years, and they have never disappointed. Every technician has been prompt, pleasant, and competent. Our AC went out on a Friday afternoon during the hot summer. Landmark came within an hour and had the repair completed in 2 1/2 hrs from my call. You cannot find better service than Landmark!



Product or service reviewed: Landmark Service Agreement

I have had excellent customer service with this great company for many years. The service technicians has been prompt with appointments and my great service with the equipment. I would recommend this company to anyone who is looking for reliable service.

Freda Hopkins


Product or service reviewed: Lennox central heat and air conditioner

We have known the Rapp family for years. We have had excellent service for over 30 years. The Lennox products are superb.

Rosemary Wainright

Landmark is very dependable. My A/C went out in the heat of the summer. It was determined that I needed a whole new system. Landmark had it installed the next day. The service crew was so nice and efficient. Their work area was cleaner after they left than before they arrived.

Memphis, TN

Personable, Honest, Thorough. Landmark HVAC is a top of the line company. Family owned, and they really care about their customers. They don’t try and sell you more than you need, and they are thorough with their install to make sure it is done right. They follow up and come out the next day to make sure the new system is running well.

Gene M.
Memphis, TN

I built my home in 1984, and after 30 years, it was time to replace the three systems. LANDMARK came to review my needs. There were a lot of fundamental problems with my current systems. LANDMARK did an excellent job removing the old units and installing the new. Their entire installation team knew exactly what to do. They worked efficiently and I am totally satisfied with the job. I would highly recommend LANDMARK if you are considering repair or replacement. My home has never been more comfortable and the Lennox monitoring system will send me an email if they see any problems. I do not expect that to occur for a long time. Great product installed by a great service team.

Steve T.
Germantown, TN

Just a note to express my appreciation for two such nice, hardworking young men by the names of Mike and Stacey. Landmark can be very proud of them.

Catherine J.
Memphis, TN